1. What products does OKKEEY offer? OKKEEY is a home lifestyle brand offering kids bedding sets, chair covers, tote bags, hooded robes and more. Our kids bedding comes as a complete 6-piece bed-in-a-bag set, including a comforter, sheets, pillowcases and shams.
2. What size are your kids bedding sets? Our bedding sets are designed to fit standard twin and full size beds. Please check the size chart on each product page before ordering to make sure you select the right fit.
3. What material are your bedding sets made of? Our bedding is made from 100% ultra-soft microfiber polyester with a cozy fill. It is gentle on sensitive skin, lightweight, and warm enough for year-round comfort.
4. How do I wash and care for my bedding set? Machine wash cold on a gentle cycle with similar colors. Tumble dry low. Do not bleach. The colors stay bright wash after wash, and the fabric gets even softer over time.
5. What does “reversible design” mean? Each comforter features two coordinated designs in one. Simply flip it over to give the room a fresh new look — for example, unicorns on one side and stars on the other.
6. How long does shipping take? Orders are typically processed within 1–2 business days. Delivery time depends on your location and the shipping method selected at checkout. You will receive a tracking number by email once your order ships.
7. What is your return and refund policy? We want you to love your purchase. If something isn’t right, you can request a return or refund within 30 days of delivery. Please see our Refund and Returns Policy page for full details.
8. My order arrived damaged or incorrect. What should I do? We’re sorry for the inconvenience! Please contact us at walmart_sale01@163.com with your order number and a photo of the item, and we will arrange a replacement or refund as quickly as possible.
9. Do you offer wholesale or bulk pricing? Yes! We welcome wholesale and B2B partnerships. Please visit our Wholesale / B2B page or email us at walmart_sale01@163.com for pricing and partnership details.
10. Where else can I buy OKKEEY products? You can also find our products on our official Walmart storefront. Visit the “Walmart Official Flagship Store” link in the footer to browse our full catalog there.
11. How can I contact OKKEEY? You can reach us anytime at walmart_sale01@163.com. We aim to respond to all inquiries within 24 hours on business days.